UPDATE: The planned maintenance has been completed early. The online service is fully available as of Sunday 23 March.
We’re always working to make sure your online experience is smooth, secure, and reliable. To continue providing the best possible service, we have scheduled some essential maintenance.
When is this happening?
Our planned maintenance will take place from Friday 21 March to Tuesday 25 March. UPDATE: The planned maintenence was completed earlier than planned. It is now fully available as of Sunday 23 March.
What does this mean for you?
During this time, you won’t be able to access the online service to view your savings or mortgage balance or transact on any accounts. We understand that this might cause some inconvenience, and we sincerely apologise.
Why is the online service being updated?
Regular maintenance helps us enhance the security and functionality of our systems, ensuring you have a seamless and secure experience. These improvements mean we can continue to offer the reliable service you expect.
Need help? We’re here for you.
- Give us a call on 0330 123 0723.
- Email us at [email protected].
- Pop into one of our ten welcoming branches.