Awards and Accreditations.

As voted for by consumers, the What Mortgage Awards spotlight the best in the mortgage industry.

Highly Commended – Best Direct Lender

Highly Commended – Best Variable Rate Mortgage Lender

Highly Commended – Best Guarantor/Family Support Mortgage Lender

Winner – Best Building Society for Intermediary Lending (up to £5bn in lending).

Mortgage Strategy Awards recognises the businesses and individuals driving excellence, innovation and leadership across the mortgage and protection industry.

Winner – Best Marketing – Mortgages.

The Mortgage Industry Marketing Awards celebrate excellence in marketing within the mortgage sector.

Winner – Community Contribution Award.

Awarded for our work in the community, including our 175 Good Deeds for Suffolk campaign.

The ceremony celebrates outstanding achievements across Suffolk’s finance, insurance, and professional services community.

Voted for by consumers, we had great success at the What Mortgage Awards 2025:

Winner – Best Intermediary Lender Award

Highly commended – Best Guarantor/Family Support Mortgage Lender

Highly commended – Best Variable Rate Mortgage Lender

Highly commended – Best Direct Lender

Winner – Best Building Society/Mutual.

Voted for by brokers across the industry.

In 2026 we were awarded the gold level Customer Satisfaction badge from Smart Money People.

We’ve also been awarded the Consumer Guardian badge for 2025.

Highly Commended at the 2024 Creating the Greenest County Awards. These awards celebrate environmental excellence across Suffolk.

Finalists at the British Bank Awards 2023 for Best Building Society, Best Specialist Mortgage Provider, and Best Building Society Savings Provider.

Voted by our members as Best Building Society at the British Bank Awards 2022. We were also Highly Commended for Best Specialist Mortgage Provider.

We’re a proud signatory of this Charter, which we signed in 2025.

As signatories to The Charter for Employers Positive About Mental Health, we have committed to uphold set values to support the mental health and wellbeing of our staff.

The Financial Services Compensation Scheme is the UK’s statutory deposit insurance and investors compensation scheme for customers of authorised financial services firms.

We achieved the Silver Award by Suffolk Carbon Charter every year since 2019 for our efforts at our head office. In 2023 we’ve achieved this award for the first time for our operations across the Society.

We’ve signed the Menopause & Me Employer’s Pledge. Signing the pledge means the Society is committed to ensuring appropriate support and assistance can be given to any staff member who is experiencing the menopause.

Cyber Essentials is a government backed framework supported by the NCSC, which demonstrates our commitment to protect the Society and our members against cyber security threats.

Cyber Essentials Plus builds on the Cyber Essentials approach, with the addition of a hands-on technical verification carried out by an external auditor.