New online service – You can now open new savings accounts and view your branch account and mortgage via our online service.

You Can Now View and Open Accounts Online.

Written by Suffolk Building Society

30 Nov 2023

4 min read

We’ve been looking after our members’ savings, and helping them buy homes, since 1849. We’re now proud to announce a new online service for members.

The online service complements our 10 high street locations across Suffolk. So, we’re still here if you’d prefer to talk.

Register to view your branch accounts

If you have an eligible* branch account or mortgage with us, you can now get online access to view your latest balance and transactions and send us secure messages. You’ll need to register using these details:

  • A UK address
  • Name
  • Date of birth
  • Postcode
  • Savings or mortgage account number (you’ll find this in your passbook or on your statement)
  • UK mobile number (which must be already registered to your account and unique to you).

If we don’t have your mobile number, please call us on 0330 123 0723 Monday-Friday 9am-5pm and Saturday 9am-1pm.

Use the link below to discover more about your new online service, including a guide on how to get started, FAQs, and tips on how best to stay safe online.

*Accounts not currently supported
The following types of account cannot be viewed online: Corporate, Family Tree Trust, Junior ISA, or Child Trust Fund account. You can find out more, and register for the new online service, using the link below.

Need help getting started?

We’ve put together some handy videos on how to register and how to use your new online service. Don’t forget you can still get in touch with us if you have any more questions.

Registering for the online service.

Using the online service dashboard.

You can still speak to us too

If you’d prefer to talk to us, you can pop in and see us in branch, or call us on 0330 123 0723, or email [email protected].

Found this useful? Why not share

Keep informed and get involved.

Keep Informed

Sign up to our newsletter.

Our blog contains the latest goings-on and updates across the Society and you can follow us on Facebook, Twitter, LinkedIn or Instagram. Exclusively for our members we offer a monthly email round-up of must have stories and latest news, so sign up today.


    Latest news and information

    Our blog contains the latest goings-on and updates across the Society and for members we offer a monthly roundup of must-have stories and latest news in our Freehold Post email newsletter.

    For announcements, alerts or tips follow us on Facebook, Twitter, LinkedIn or Instagram – we’re (almost) everywhere!

    Your browser is out-of-date.

    Welcome to our new website. This site is not fully supported in Internet Explorer.
    Please download one of the browsers below to continue using this website.

    • Google Chrome
    • Microsoft Edge