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1 Year Fixed Rate Bond

Summary Box
Account name	1 Year Fixed Rate Bond (31.05.2023)
Interest rate	0.90% Gross* /AER** Interest is added to the account annually on 31 May or can be paid into another Suffolk Building Society account or direct to your bank account.
Can the Society change the interest rate?	The interest rate is fixed until the maturity date on 31 May 2023.
What would the estimated balance be after 12 months based on a £1,000 deposit?	Based on the fixed rate of interest, if you deposited £1,000 into this account, after 12 months you would have £1,009.00. (This figure is only an estimate, based on there being no additional deposits or withdrawals in that time with all interest being added to your account. This figure is for illustrative purposes only, and does not take into account your individual circumstances.)
How do I open and manage my account?	To open this account: • You need to be aged 7 or over. • Deposit a minimum of £100 up to a maximum of £150,000. • Be an existing member or a new member resident in postcode areas IP, NR, CO, CM, CB or PE. • Be a permanent UK resident. To open an account, you must complete the appropriate application form. You can visit any of our branches with your opening investment of cash or cheque or apply by post by sending the application form with an opening cheque. You will be asked to provide proof of identity. This is to reduce the risk of fraud and is in line with anti-money laundering legislation. Acceptable forms of identification are detailed in our ‘Verifying your identity’ leaflet. Alternatively, our staff will give you full details. How do I manage my account: • Once an account is open no additional investments can be made. • An individual is only allowed to be the sole or first named account holder on one 1 Year Fixed Rate Bond 31.05.2023. However, you can also be the second named account holder on one joint account.
Can I withdraw money?	• No, you cannot withdraw any money until the end of the fixed interest rate term, which ends on the 31 May 2023. What happens at the end of the fixed rate period? The final interest will be added to your account on 31 May 2023. We will contact you 14 days before this date providing you with details of the proposed account your savings will be transferred to when your account matures. Your savings will be transferred to another fixed term account with the closest access and duration to your existing product, so you can continue your investment; however, we will also detail your options including how to transfer to an easy access account or how to close your account. You will be given full access to your funds for a specified period if you have other plans for your savings and wish to withdraw your funds or choose an alternative product.
Additional Information	This represents the Terms and Conditions for 1 Year Fixed Rate Bond 31.05.2023 and should be read in conjunction with our General Investment Terms & Conditions and our Customer Information booklet. Gross* The rate paid with no income tax deducted. For more information on your Personal Savings Allowance, please refer to www.gov.uk. AER (Annual Equivalent Rate) A notional rate which illustrates what the gross rate would be if the interest was paid and compounded once each year. Customer complaints Although we do all we can at Suffolk Building Society to provide a first class customer service, sadly from time to time things do go wrong. We are keen to be aware of your concerns as they help us to identify ways in which we can improve the quality of service and possible training needs. We are committed to ensuring all complaints are fully and fairly addressed. If you have a complaint please let us know by visiting any branch or agency or call 0330 123 0723 and we will do our very best to resolve the problem. A leaflet is available detailing our complaint procedure. You can request a copy of this at any time. Changes to these terms Any changes in terms will be displayed in our branch offices. At least thirty days’ notice will be given of any changes to your disadvantage. Financial Services Compensation Scheme Suffolk Building Society participates in the Financial Services Compensation Scheme. For full details please ask our staff. Retail Banking Conduct of Business** Suffolk Building Society complies with the Retail Banking Conduct of Business which set standards of good practice for building societies and banks.

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Our savings accounts are currently available to open in branch or by post. If you’re looking for more information on how to open your account we’ve put together a helpful guide.

To open a new account, you must be an existing member or a new applicant resident in our local postcode areas IP, NR, CO, CM, CB and PE.

If you’re ready to open your savings account by post you’ll need to do the following:

Download, read and accept the product terms and conditions
Read and retain the Financial Services Compensation Scheme (FSCS) information sheet
Read and retain the Privacy Notice
Print the application form by clicking this link, fully complete and sign it. Then email it to us or pop into branch

We will require proof of your identity to open a new account if you are a new customer. For existing members we may request identification, for example if your records with us are incomplete. Read more about proof of your identity by clicking here.

Completed application forms should be posted to Suffolk Building Society, Freehold House, 6-8 The Havens, Ransomes Europark, Ipswich, Suffolk IP3 9SJ.