Maturing Savings Account.
If your fixed term savings account is due to come to an end soon, you can find helpful information on this page about the process.
You can also give us instructions on what you’d like to do next if the product shown in your maturity letter does not meet your needs.
savings maturities
What happens when my
account is due to mature?
What we will do:
You’ll get a letter from us 14 days before your account is due to mature to:
- Provide you with the maturity value. If you usually receive your interest separately to your bank account or another Suffolk Building Society account, this is included in the maturity balance shown but will be transferred as normal.
- Provide information on how you can access your funds, close your account, or continue to save with us.
- Transfer your savings to another fixed term savings product with the closest access terms and duration if we don’t hear from you. We’ll enclose terms and conditions, so you can ensure this product is the right option for you.
You will have 30 days from the date your savings account matures to decide what you would like to do.
Do I need to get in touch with you?
If you’re happy to move your full balance to the new product we’ve offered, you don’t need to do anything. We’ll transfer your account to the new product on maturity.
savings maturities
What if I want to look
at other options?
If you opened your account online
You can sign into our online service from 14 days prior to your maturity date, to view and provide alternative maturity instructions. This includes choosing a new product from our range to transfer your funds into or closing your account.
If you opened your account in branch
If you’re unsure about whether the product offered in your maturity letter meets your needs, we’re here for you.
- Give us a call on 0330 123 0723.
- Email us at [email protected].
- Pop into one of our ten welcoming branches.
